It has come to our attention that a limited number of BRAVIA® televisions may display a pinkish (pink tinted) picture when connected via HDMI™ to devices such as DVD players or A/V receivers. The pinkish picture may appear under the following circumstances:
- When powering on the television or the connected device
- When changing the input source or inserting the HDMI cable while the television and device are powered on
We have determined that this only occurs in a limited number of televisions manufactured before November, 2007.
Affected Television Models
Sony has developed a software update for your television which will resolve this pink screen issue. This software update is installed via a USB Self-Service Software Update that Sony will ship to you at no charge. Please note this software update only addresses the pink screen which occurs with a device connected via HDMI. Screen condition and normal television viewing will not be affected or changed. All terms of your Sony limited warranty continue to apply.
If you have experienced this issue and wish to order the Self-Service Software Update, please verify that your model number is KDL-40W3000 and then click the "Order Update" button.
If you have any questions, or require assistance, please call Sony Support at 1-800-222-7669 (SONY).