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Support

Sony Imaging PRO Support provides unparalleled support to Professional Photographers. PRO Support members have access to dedicated phone and email support, expedited repair turnaround time, no out-of-pocket shipping expenses, product evaluation and repair loans, discounts on out-of-warranty repairs and more.

Apply for Membership Invitation

Membership Benefits *

Expert Support

  • Dedicated Phone & Email Support
  • Monday to Sunday 7am - 4pm PT
  • 3 days repair turnaround time

Professional Enrichment

  • Invitation to special events
  • Evaluation Loaners (try before you buy)

Equipment Performing at
its best

  • Repair Facilitation Loans if repair turnaround time is not met
  • Three camera and/or lens maintenance services
  • Covered Inbound/outbound shipping cost

* Please see program terms and conditions for further details.

Membership Requirements


Qualifying applicants must meet all of the following requirements:

  • Owns a minimum of 2 Sony Alpha Full-Frame interchangeable lens Cameras and a minimum of 3 Sony ZEISS(R) and/or G Series lenses

  • Be an active and full-time professional photographer (self-employed or an employee of a professional imaging business/organization).

  • Provides professional work samples - either tear sheets or a business URL with galleries.

  • Provides Membership Fee Payment.
  • Has received an invitation from Sony Electronics to join the program.

  • Has reviewed and agreed to the Terms & Conditions

Ready to Sign up?

Click Here to get Started

Contact US (General Inquiries)


For general questions and inquiries related to Sony products and services, please fill out and submit the form below.

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