Skip to the end of navigation
Site Change Coming Soon!

Our eSupport web site is retiring and will be replaced by the Sony Global Support site.
Come back later this month to check it out!

Support

Premium Support for Sony's VAIO PCs

You are being redirected to Sutherland Global Services' website at https://premiumsupport.sutherlandglobal.com/sony. Sutherland Global Services is a Sony Electronics Inc. authorized third party provider of support for VAIO® PC products. Please review Sutherland Global Services' terms and conditions of website use and privacy policy, which shall apply on its website.

Important things to know before you go
  • Premium Support is only offered for VAIO PCs purchased in the USA and Canada. For other countries, go to Sony Global home.
  • For Windows 10 information for VAIO PCs, please check our Windows 10 Support page for the latest information.