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Important NoticeContact Support for VAIO PCs is now handled by our third party partner Sutherland Global Services. Go to Premium Support.

Fill out the form below to send a question to the Sony Support team.

This form is only for Sony products sold in the United States, Puerto Rico, and Canada. Fields marked with an asterisk (*) must be filled out.

Model Number:*(How do I find my model number?)


Question:*  (450 Max. Characters)   To help our team better assist you, please include details such as:

  • What activity was being performed when the issue first occured?
  • If you are getting an error, what is the exact message?
  • Have there been any recent changes (software, hardware, cables)?