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4K Ultra HD Blu-ray Disc Player Firmware Update

What Does This Do?

This utility upgrades the 4K Ultra HD Blu-ray Disc™ Player firmware to version M37.R.0238 and provides the following benefits:

Improvements over version M37.R.0178:

  • Adds support for Prime Video service HDR10 content playback
  • Improves Blu-ray Disc playback operation

Benefits provided by previous updates and included in version M37.R.0238.

Applicable Products and Operating Systems (see full list...)

Operating System:

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

Before You Start

  • Follow the update instructions carefully.
  • Your Blu-ray Disc player needs to be connected to a TV to install the update.
    • Do not operate, turn off, or disconnect the Blu-ray Disc player from the AC power outlet until after the update is complete.
    • Failure to follow the instructions, or an interruption in the update process, may cause the player to become unresponsive or to require repair.
  • Contact our Support team if you need assistance with the upgrade.

Installation Instructions

Determine if you need this update 

Check the Firmware Version of the Blu-ray Disc Player

Choose how to install this update

OPTION 1 - Update via Internet Method (Recommended)

The Update via Internet is straightforward and the easiest way to update your player. To use this method, your Blu-ray Disc player must be connected to a TV and the internet (512Kbps or faster). If you have a slower connection speed, use the USB Storage Device method instead.

Read the Update via Internet Instructions
Troubleshooting for the Update via Internet

OPTION 2 - USB Storage Device (USB) Update Method

With this method, you use a computer to download the firmware upgrade to USB storage device, and then install it from the USB storage device onto your Blu-ray Disc player. You will need a USB storage device with 200MB space available, and your Blu-ray Disc player has to be connected to a TV.

Read the USB Instructions
Troubleshooting for the USB Update

File Download

Date: 6/20/2018
Version: M37.R.0238
Size: 152.90 MB
Download Now

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