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ILCE-6500 Camera Firmware Update

What Does This Do?

This utility updates the camera firmware to version 1.03 and provides the following benefits:

Improvements over version 1.02:

  • Adds support for the SEL100400GM lens
  • Optimizes image stabilization performance in movie mode

Benefits provided by previous updates and included in version 1.03:

  • Improves operation of the left side of the PMCA (PlayMemories Camera Apps) keyboard during touch panel operation
  • Improves overall stability of the camera
  • Improves a condition where the camera will not power-on after making certain setting changes

Applicable Products and Operating Systems (see full list...)

Model:
ILCE-6500
Operating System:

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

Determine if you need this update

This update only applies to ILCE-6500 cameras that currently have a firmware version 1.02 or lower. If your camera firmware version is already version 1.03, this update is not necessary.

Check the version of your camera firmware:

  1. Power on the camera.
  2. Press the Menu button.
  3. At the Menu screen, use the control wheel to select Setup, and then select Version.
    Menu Version Screen
  4. The firmware version is displayed on the camera screen.
    Firmware Version Screen
  5. If the current firmware version is 1.03, the camera does not need this update.

Before You Start

  • WARNING! This firmware update and any changes incurred by it are permanent. It's not possible to return to a previous firmware version after updating this firmware. By continuing this update process, downloading and updating this firmware, you acknowledge that you are aware and understand that this update cannot be reversed.
  • IMPORTANT: Don't allow the computer to enter Sleep (Standby) mode during the update process. To change these settings, refer to your computer manual or consult the manufacturer.
  • This update process requires the following items for proper updating:
    • A computer with:
      • Available Hard Disk Space: 600 MB or more
      • Installed Memory (RAM): 512 MB or more
      • Apple® Mac OS X® versions 10.10 - 10.12.
    • Camera power supply:
      • This update can only be performed when the remaining battery level has three bars Battery Indicater or more. Make sure your battery pack is fully charged, or use the AC adapter/charger (sold separately).
      • WARNING! The camera may not operate properly if the power is interrupted during the update.

    • USB cable:
      • Use only the USB cable supplied with the camera.
        IMPORTANT: Update functionality is not guaranteed with any other USB cable.
  • Remove the memory card from the camera
  • Make sure all other devices are disconnected from the camera
  • Save all work and close all other programs.

Download and Update the Firmware

  1. Download the Update_ILCE6500V103.dmg file to a temporary or download directory (please note this directory for reference).
  2. Go to the directory where the file was downloaded and double-click the Update_ILCE6500V103.dmg file.
    Note: Do not connect the camera to the computer yet.
  3. On the desktop, double-click the SystemSoftwareUpdater icon.
    System Software Updater icon
  4. At the prompt, enter the Username and Password for the administrative account, and then click OK.
    System Software Updater Password
  5. The System Software Updater starts.
    Connect the Camera and Computer Screen
  6. Power on the camera.
  7. Verify that Mass Storage is selected in the USB Connection setting of the camera:
    1. On the camera, press the Menu button.
    2. At the Menu screen, use the control wheel to select Setup, then select USB Connection, and then make sure that Mass Storage is selected.
      Mass Storage USB Setting
  8. Make sure the memory card is removed from the camera.
  9. Connect the camera to your computer using the supplied USB cable. USB Mode will appear on the camera screen.
    Notes:
    • If the message Could not find the camera for this update appears on the computer display, disconnect and reconnect the USB cable, or try another USB port on the computer.
    • Sometimes when the camera is connected to the computer with the USB cable, a message appears to restart the computer. If this occurs, briefly remove the battery and disconnect the AC adaptor (if connected), restart the computer, and then start the firmware update procedure again.
  10. At the Firmware Updater screen, click Next.
    Connect the Camera and Computer Screen
  11. Check the current version displayed.
    Current Version Screen
    Note: If the current version is Ver.1.03, your camera does not need this update. Stop the USB connection, and click Finish. Then disconnect the USB cable and power off the camera. Briefly remove the battery and disconnect the AC adaptor (if connected), and then power on the camera again.
  12. If the current version is Ver.1.02 or lower, click Next.
  13. The camera will now automatically reset.
    Reset Camera Screen
  14. After the camera is reset, the update starts. The progress bar appears while updating (approximately 15 minutes).
    Updating Screen
  15. WARNING! Do not power off the camera or disconnect the USB cable until the update process is complete.

    Note: Depending on the OS version you're using, a loading icon may appear.

  16. When the update process completes, the camera automatically restarts (which may take a few minutes).
    Note: Wait for the camera to power on and return to the previous screen.
  17. When the camera finishes restarting, and the screen reappears, click Finish.
    Update Finish Screen
    Note: The message Recovering data Please wait... may rarely display on the camera, this is normal. Wait for this message to go away before disconnecting the USB cable.
    Recovering data Please wait... message
  18. When the update is finished, disconnect the USB cable.

Confirm Successful Update (optional)

  1. Power on the camera.
  2. Press the Menu button.
  3. At the Menu screen, use the control wheel to select Setup, and then select Version.
    Menu Version Screen
  4. The firmware version is displayed on the camera screen.
    Firmware Version Screen
  5. If the current firmware version is 1.03, the firmware update was successful.
    Note: If the firmware version number is not 1.03, please download and install the firmware update again.

File Download

Date: 6/08/2017
Version: 1.03
Size: 272.64 MB
Download Now


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