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Support Product CategoriesTelevisionsTelevision - OLEDXBR-65A1E

System Software Update

1.56 GB
What Does This Do?

This software update (version PKG6.2648.0065NAA) provides the following changes and benefits:

Improvements over version PKG6.2414.0040NAA:

  • Adds support for the Amazon® Alexa™ app that runs on Amazon Echo™ devices
  • Resolves an issue where optical digital sound sometimes stops
  • Resolves an issue where the TV speakers and the sound from the PS4 controller are out of sync
  • Resolves an issue where frame drops occur and the AV is out of sync when playing 4K HDR 60fps content

Benefits provided by previous updates and included in version PKG6.2648.0065NAA:

  • Adds support for the A2DP Bluetooth® profile
  • Adds support for PIP (Picture-in-Picture) while using an app (watch TV in a small window while using an Android TV™ app)
  • Adds support for Hybrid Log-Gamma HDR content via HDMI® and USB/Home network
  • Improves the Settings screen to support changing settings while viewing TV (some exceptions may apply)
  • Adds support for task-switching (switch between previously used apps and the current app by holding down the HOME button on your remote until the task-switching menu appears)
Applicable Products and Operating Systems (see full list...)
Operating System:

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

Before You Start

  • Follow the update instructions carefully.
  • All user settings are retained during the firmware update.
  • It is normal for the TV set to restart during the update process. The TV set may take longer than usual to restart as it's installing the new firmware.
  • To download the update, a USB storage device, such as a Sony® Micro Vault® device, or something similar, is required. If you are using a USB device for playback of photos, music, or videos on your TV, the same USB device type should work for the update.
    • Do not operate, power off, or disconnect the TV from the AC power source during the upgrade process.
    • Failure to follow the instructions, or an interruption in the update process, may cause the TV to become unresponsive or to require repair.
    • After performing this update, it's not possible to return to or install a previous version of the system software. By downloading and installing this update, you acknowledge that you understand this update can't be reversed.
  • Contact our Support team if you need assistance with the upgrade.

Installation Instructions

Determine if you need this update 

Check the Firmware Version of the TV

Download and Transfer the Update File 

Download and Transfer the Update File to Your USB Storage Device

Perform the Installation 

Perform the Installation

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