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Contact Product Support

Pay for support charges may apply for out of warranty products.

The Reader Store closed on March 20th, 2014 at 6:00PM ET, after which all eBook services are provided by Kobo Store. See official Reader Notification for details.

Contact Sony for assistance with Reader Digital Book device hardware

IMPORTANT: Due to a temporary outage, the (239) phone numbers listed below may not work. Instead, please use this number to contact us: 1-800-222-7669

  • Community
  • Phone: 1-239-245-6380
    • Long distance charges may apply.
    • Monday - Friday: 8:00 AM to 12:00 AM ET (Midnight)
    • Saturday - Sunday: 9:00 AM to 8:00 PM ET

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