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Contact Product Support

Pay for support charges may apply for out of warranty products.

Contact Us

Connect with an agent for product support and customer relations.

Phone Support

For product support & customer relations.

Hours of Operation

Monday - Friday

10:00 am - 9:00 pm ET


10:00 am - 7:00 pm ET



Long distance charges may apply.


Phone Number

External HDD
Media - CompactFlash®
Media - Disc Media
Media - Memory Stick®
Media - Micro Vault® Storage
Media - SD Memory Card
Media - Tapes
Media - XQD™ Memory Card
Memory Stick® Devices
Multi-Card Readers


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International Assistance

If you live or purchased your product outside the U.S.: