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Site Change Coming Soon!

Our eSupport web site is retiring and will be replaced by the Sony Global Support site.
Come back later this month to check it out!


Contact Product Support

Pay for support charges may apply for out of warranty products.

The Reader Store closed on March 20th, 2014 at 6:00PM ET, after which all eBook services are provided by Kobo Store. See official Reader Notification for details.

Contact Sony for assistance with Reader Digital Book device hardware

  • Community
  • Phone: 1-239-245-6380
    • Long distance charges may apply.
    • Monday - Friday: 10:00 AM to 9:00 PM ET
    • Saturday: 10:00 AM to 7:00 PM ET
    • Sunday: Closed

Contact Kobo for assistance with eBook shopping, library and account services