Connect with an agent for product support and customer relations.
Monday - Sunday
8:00 am - Midnight ET
Please allow up to 48 hours for a response to your question.Email Your Question
For product support & customer relations.
Hours of Operation
Monday - Friday
10:00 am - 9:00 pm ET
10:00 am - 7:00 pm ET
Long distance charges may apply.
Walkman® MP3 Player
Critical Firmware Updates
Update for Bluetooth® Audio Systems
- A firwmare update is available for select models to improve stability and fix a startup issue.