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For product support & customer relations.
Hours of Operation
Monday - Friday
8:00 am - Midnight
Saturday - Sunday
9:00 am - 8:00 pm ET
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Walkman® MP3 Player
Go here if you have a complaint or a concern.
Critical Firmware Updates
Update for Bluetooth® Audio Systems
- A firmare update is available for select models to improve stability and fix a startup issue.
Browse a variety of product discussions by other users. Here are some of the latest posts: