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Support Product CategoriesReader Digital BookReader Digital BookPRS-300

Contact Product Support

Pay for support charges may apply for out of warranty products.

The Reader Store closed on March 20th, 2014 at 6:00PM ET, after which all eBook services are provided by Kobo Store. See official Reader Notification for details.

Contact Sony for assistance with Reader Digital Book device hardware

  • Community
  • Phone: 1-239-245-6380
    • Long distance charges may apply.
    • Monday - Friday: 10:00 AM to 9:00 PM ET
    • Saturday: 10:00 AM to 7:00 PM ET
    • Sunday: Closed

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