Contact Product Support
Pay for support charges may apply for out of warranty products.
The Reader Store closed on March 20th, 2014 at 6:00PM ET, after which all eBook services are provided by Kobo Store. See official Reader Notification for details.
Contact Sony for assistance with Reader Digital Book device hardware
- Phone: 1-239-245-6380
- Long distance charges may apply.
- Monday - Friday: 8:00 AM to 12:00 AM ET (Midnight)
- Saturday - Sunday: 9:00 AM to 8:00 PM ET
Go here if you have a complaint or a concern.