Under the Sony Advance Exchange program for Custom Integrators, if you experience a problem with any of the models listed within 60 days after purchase from a Sony authorized distributor, you may be entitled to receive a new unit at no cost in exchange for your return of the defective unit. Custom Integrators must provide direct distributor's Invoice as Proof of Purchase in order to qualify for A Class Advance Exchange.
- This program is for Sony authorized Custom Integrators only.
- Authorized distributor's invoice as Proof of Purchase and a valid credit card is required for this program.
- Your credit card will be charged only if the defective unit is not returned to Sony.
If you experience a problem with one of these models, please call Sony Customer Support at 877-619-SONY (877-619-7669) for assistance.