Top Solutions

• The battery does not power the camera for the specified amount of time or drains too quickly.
• Video format standards used in different countries worldwide.
• Using your Sony® Camera with a Macintosh® computer.
• PlayMemories Home Frequently Asked Questions
• The computer does not recognize the USB connection from a Sony digital camera.

DSC-QX Series Basics

• How to connect the lens-style camera to a smartphone.
• Connecting the camera with your Android™ device
• Connecting the camera to your Apple® device via Wi-Fi®
• Can I use the NFC function of the camera to connect with the Mobile Wallet app on a smartphone?
• Movies and images are played back upside down.
• What is the maximum distance between the camera and smartphone when using PlayMemories Mobile?

Memory Stick & Card Media

• Memory Stick® media and SD™ Card media compatibility information for Sony® cameras and camcorders.
• Error: REINSERT THE MEMORY CARD is displayed on the LCD screen.
• Error: The card is write-protected and recording is not possible.

Software & File Transfer

• PlayMemories Home Frequently Asked Questions
• How to import or transfer photos and videos to a computer by a USB connection using the PlayMemories Home Software.
• How to transfer videos to a Macintosh computer.
• The computer does not recognize the USB connection from a Sony digital camera.
• What is PlayMemories Mobile and where can I get the app?
• How to transfer videos and images to a computer wirelessly.
• How to send pictures wirelessly to an Android or Apple iOS device.