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Sony Imaging PRO Support provides additional support designed for professionals. PRO Support members gain access to dedicated email and phone support, expedited repair turn-around time, discounts for out of warranty repairs, access to repair and evaluation loaner equipment, no charge priority shipping, and more!

Apply for Membership Invitation

Membership Benefits *

Expert Support

  • Dedicated premium phone and email support (available in French** and English)
  • Expedited priority 3 Day in-depot repair turn around

Professional Enrichment

  • Access to evaluation & repair loaners (try before you buy)
  • Early access to special events

Enhanced Services

  • Complimentary round trip shipping
  • Labor discount for out of warranty repairs
  • Up to three (3) camera /lens cleaning events annually

* Please see program terms and conditions for further details.

** Limited business hours Monday to Friday

Membership Requirements


Must own a minimum of:

  • Two (2) Sony Alpha Full-Frame interchangeable lens cameras

  • A minimum of three (3) Sony ZEISS(R) and/or G/GM Series lenses

  • Be an active full-time professional photographer (self-employed or an employee of a professional imaging business/organization)

  • Provide professional work samples (either by online gallery portfolio/URL, or tearsheets)

  • Payment of Membership fees

  • Receive an invitation from Sony to join the program

  • Has reviewed the Terms & Conditions

Ready to Sign up?

Click Here to get Started

Contact US (General Inquiries)


For general questions and inquiries related to Sony Imaging PRO Support, please email to JoinProSupport@am.sony.com, our team will respond in 48-72 business hours.

Member Resources