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Customer Relations


Sony believes that communication regarding such concerns is best conducted through personal interaction with our dedicated customer service teams.

Contact Information

Consumer Electronics

Customer Information Service Center (CIC)

1-877-899-SONY (1-877-899-7669)


  • Mon-Fri 9:00am-7:00pm (5:00pm Quebec) ET
  • Mon-Fri 9:00am-5:00pm PT
  • Sat 9:00am-5:00pm ET
  • Closed Sunday and National Holidays

PlayStation® Devices & PSP®

1-800-345-SONY (1-800-345-7669)


  • Mon-Sat 6:00am-8:00pm PT
  • Sun 7:00am-6:30pm PT

VAIO® Computers

1-888-4SONYPC (1-888-476-6972)

1-239-768-7676 International Number (outside Canada)