Windows Vista® Service Pack 1 (SP1) Information for VAIO® Computers

Posted: 2/04/2008


About Windows Vista Service Pack 1 (SP1)

Windows Vista Service Pack 1 (SP1) is a complete set of the updates released by Microsoft® for the Windows Vista operating system over the past year, and also includes some performance enhancements. SP1 improves Windows Vista operating system reliability, performance, security, compatiblity and support for current and emerging technologies. Additional information about SP1 is available on the Microsoft web site.

How to Get Windows Vista Service Pack 1

This depends on your computer usage and how you decide to download SP1.

  • For most home users and many business customers: Use the Windows Update function. For computers running the Windows Vista operating system that have the Automatic Updating function turned on, SP1 will automatically download and install on the computer. You can also use the Windows Update function on the computer to download and install SP1 at any time.
  • For computers with no Internet access or system administrators updating more than one computer: You can download and install the multi-language standalone version of Windows Vista SP1 from the Microsoft Download Center.

Having trouble installing the Windows Vista® Service Pack 1 (SP1) update using the Windows® Update utility?

VersionUsageFile SizeHard Drive Space Needed
SP1 from Windows Update*
  • Most home users
  • Many business customers
65 MB1,200MB
SP1 Multi-Language Standalone
  • PCs without internet access
  • System administrators
450MB
(5 language package)
550MB
(36 language package)
2,500MB - 5,450MB
(depends on
language pack)
*Only needed/missing files are downloaded because the Windows Update function verifies what portions are already installed on the computer.

Known Issues

One or more of the following issues may appear after installing Windows Vista Service Pack 1. Please see the information below for a list of potential issues and resolutions.

  • Webroot® Spy Sweeper™ Application

    A "Program compatibility Assistance" message appears after Windows Vista SP1 is installed.
    Solution: Check the Webroot (Spy Sweeper) web site (http://www.webroot.com/) for a software update.

  • Sound: Sound no longer works

    Solution: Update the system BIOS by downloading and install the BIOS Update Utility that is available online for your computer model.

    1. Go to the Drivers &Software page for your computer model.
    2. Under "Download Files", click the Updates tab.
    3. In the Updates tab, next to "Select an operating system to see files: ", make sure the Windows Vista operating system is selected.
    4. Scroll down the list, or click the "Sort By Type" link to locate the BIOS file titled "BIOS Update - Resolves an issue where the audio may not work properly after installing Microsoft® Windows Vista® Service Pack 1 (SP1)."
    5. Click the See more... or Download link to see the installation instructions.
    6. Please follow the instructions carefully to download and install the update.
  • Video: The computer screen is blank and black after the system resumes from hibernation mode.

    Solution: Update the video graphics driver by downloading and install the Video update that is available online for your computer model.

    1. Go to the Drivers &Software page for your computer model.
    2. Under "Download Files", click the Updates tab.
    3. In the Updates tab, next to "Select an operating system to see files: ", make sure the Windows Vista operating system is selected.
    4. Scroll down the list, or click the "Sort By Type" link to locate the Video file titled "Mobile Intel® 965 Express Chipset Driver Update - Resolves an issue where the hibernation function may not work after installing Microsoft® Windows VISTA® Service Pack 1 (SP1)."
    5. Click the See more... or Download link to see the installation instructions.
    6. Please follow the instructions carefully to download and install the update.
  • Internet: The IP address and subnet mask settings cannot be maintained.

    Solution: Refer to Microsoft KB article 949848: The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box displays 0.0.0.0 after you upgrade to Windows Vista SP1 and after you manually configure a static IP address.