Overview
Effective April 1, 2006, Sony Electronics will be providing service and repair of certain Konica-Minolta products in the United States. Sony is pleased to provide existing Konica-Minolta customers an excellent customer service experience. All terms and conditions of the Konica-Minolta products' limited warranty continue to apply.
Applicable Konica Minolta Products
"Konica Minolta", "Konica" and "Minolta" brand:
- Digital single lens reflex cameras
- Digital cameras
- Film single lens reflex cameras
- Film cameras
- Interchangeable lenses for single lens reflex cameras
- Camera accessories and accompanying items (except binoculars)
- Film scanners
- Meters for photograph
Service Process for Konica Minolta Products
- Effective 3/31/06, Consumer Repair requests will no longer be accepted by Konica Minolta.
- Effective 4/1/06, all Consumer Repair requests for Konica Minolta Products in the US will be transferred to Sony Electronics Inc.
- Effective 4/1/06, the Sony Electronics Service web site at http://eservice.sony.com can be used to locate a servicer or setup a service request for applicable Konica Minolta products.
- Konica Minolta Technical support phone numbers will remain unchanged.
- Film Product Support: 1-877-646-6582
- Digital Product Support: 1-877-462-4464
- Click here for email support on your Konica Minolta camera.
- For online support, such as drivers and other documents, Konica-Minolta users can also visit http://ca.konicaminolta.com/support/index.html.
Konica Minolta is a registered trademark of Konica Minolta Corporation in the United States and/or other countries.