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Sony After-Sales Service and Contact Information for Konica Minolta Cameras and Related Products

Posted: 03/30/2006


Overview

Effective April 1, 2006, Sony Electronics will be providing service and repair of certain Konica-Minolta products in the United States. Sony is pleased to provide existing Konica-Minolta customers an excellent customer service experience. All terms and conditions of the Konica-Minolta products' limited warranty continue to apply.

Applicable Konica Minolta Products

"Konica Minolta", "Konica" and "Minolta" brand:

  • Digital single lens reflex cameras
  • Digital cameras
  • Film single lens reflex cameras
  • Film cameras
  • Interchangeable lenses for single lens reflex cameras
  • Camera accessories and accompanying items (except binoculars)
  • Film scanners
  • Meters for photograph

Service Process for Konica Minolta Products

  • Effective 3/31/06, Consumer Repair requests will no longer be accepted by Konica Minolta.
  • Effective 4/1/06, all Consumer Repair requests for Konica Minolta Products in the US will be transferred to Sony Electronics Inc.
  • Effective 4/1/06, the Sony Electronics Service web site at http://eservice.sony.com can be used to locate a servicer or setup a service request for applicable Konica Minolta products.
  • Konica Minolta Technical support phone numbers will remain unchanged.
    • Film Product Support:     1-877-646-6582
    • Digital Product Support:  1-877-462-4464
  • Click here for email support on your Konica Minolta camera.
  • For online support, such as drivers and other documents, Konica-Minolta users can also visit http://ca.konicaminolta.com/support/index.html.

Konica Minolta is a registered trademark of Konica Minolta Corporation in the United States and/or other countries.

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