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Transferred songs no longer playback

This issue will occur if the track (song) licenses did not properly transfer with your track library.

A possible solution to resolve this is available on the Rhapsody web site at:

WARNING!!: One of the steps in the solution is to format your player and then re-transfer all songs.
BEFORE you do this, please make sure you have transferred all files from your Walkman® player to your track library on a computer because all files on the player will be deleted during the format process.