Limited Warranty Extension for the LCD Panel in Certain 2009 Model Year 52" BRAVIA® Televisions

Posted: 6/29/2012


Dear Valued Sony® BRAVIA® customers,

Sony has identified a limited number of 52" BRAVIA LCD televisions (models listed below) which may develop picture anomalies on the screen related to the LCD Panel.

Affected Models

  • KDL52Z5100
  • KDL52XBR9
  • KLV52XBR9

Solution

As part of our commitment to quality, under the terms of the limited warranty included with the product, Sony will replace the LCD Panel in any Affected Model experiencing picture anomalies due to LCD Panel failure through March 31, 2015. Please note that except as set forth in this announcement, the terms of the Sony limited warranty for these products continue to apply.

In addition, customers who paid out-of-pocket to repair the LCD Panel on one of the Affected Models prior to the date of this announcement may be eligible to be reimbursed for parts and labor expenses. To receive reimbursement, please contact Customer Service for complete terms and conditions.

To arrange for repair of your television if experiencing these issues, please contact Customer Service.