Claim Form for VAIO® Computers - NVIDIA® Graphics Chip Issue

Please use this claim form if you incurred out-of-pocket NVIDIA graphics chip repair costs on the following models:

  • VGN-AR1xx, VGN-AR2xx, VGN-AR3xx
  • VGN-FZ1xx, VGN-FZ2xx, VGN-FZ3xx, VGN-FZ4xx
  • VGC-LT1xx, VGC-LT2xx

You must provide BOTH a copy of this completed form and the NVIDIA Graphics chip service receipt for a qualifying VAIO computer model.

Incomplete information or claims will not be processed. Replacement of other parts is not covered by this program. Offer limited to U.S. resident end users who paid out-of pocket fees for NVIDIA graphics chip estimates and/or repairs and is limited to costs of NVIDIA graphics chip and labor expenses to replace it. Submitted materials become Sony property and will not be returned. Delivery to P.O. Boxes will not be accepted. Sony reserves the right to request additional information to validate a claim, making it subject to U.S. postal regulations. In consideration for Sony making this offer and by your claim submission, you agree to release Sony Electronics Inc., and its affiliates from any and all claims for damages, loss, cost, expense or liability both known and unknown, which you may have incurred in connection with the failure of the NVIDIA graphics chip of your affected VAIO notebook computer. Offer is available to end user consumers only and is not transferable. Offer is not available to providers, obligors, underwriters, or administrators of performance service plans, buyer protection plans, or other warranty or extended warranty programs. This offer is not part of the Sony limited warranty and all other terms of the Sony limited warranty continue to apply.

Customer Information
Name:______________________________________________________________________________
Address:____________________________________________________________________________
City: ________________________________ State: ______________ Zip Code: ____________________
Daytime Phone#: ______________ Cell Phone#: ______________ Alternate Phone#: ______________
Email address: _______________________________________________________________________

VAIO Computer Model Information (Where do I find this?)
Model Number: _________________________________________________________
Serial Number (14-15 digits): __________________________________________
Date of Purchase: _____________________ Retailer Where Purchased: ________________________

Service Information
Name of Servicer: ______________________________________________________________________
Date of Service: ________________________________________________________________________
Cost of Repair/Service Evaluation (dollars):
Evaluation fee: $____________
Parts: $___________________
Labor: $___________________
Total: $________________
Description of Repair / Other Information:
____________________________________________________________________________________
____________________________________________________________________________________

 I do not wish to receive information from Sony about products, services, premium programs, contests and offerings that may be of interest to me.

Be sure to include the following required items so your request is not delayed:

  1. Copy of Service Receipt
  2. This Completed Form

Mail this completed form and a copy of the service receipt to:
Sony Electronics Inc.
Attn: VAIO PC NVIDIA GPU Program
12451 Gateway Boulevard
Fort Myers, FL 33913

If you prefer, you may also fax this information to: 1-239-768-7816.
Please allow 4 - 6 weeks for processing.
For questions, please contact Sony at 1-888-868-7402.