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Contact Support
Contact Technical Support
To ensure you receive the best possible support, be sure to use the contact information listed for your product type.
Product Email Live Chat Web Site Telephone
Blu-ray Disc™ Player Send an Email Go to Live Chat Go to Web Site 239-768-7547
BRAVIA® Internet Video Link     Go to Web Site BRAVIA® Internet Video Link:
239-768-7684

(IMPORTANT: This number is not for BRAVIA TVs. Click here for Television support.)

 Hours: Mon-Fri 9:00AM-10:00PM ET
             Saturday 10:00AM-8:00PM ET
             Sunday Closed
Business Solutions     Go to Web Site Visit Web Site for contact information.
Car & GPS Navigation Send an Email Go to Live Chat Go to Web Site 239-768-7547
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET
CLIÉ® Handheld Send an Email Go to Live Chat Go to Web Site  239-768-7692
 Pay for Support charges apply
Connect™ Music Service     Go to Web Site Visit Web Site for contact information.
Computers - VAIO® Send an Email Go to Live Chat Go to Web Site
English: 239-768-7545
Hours: 24 hours a day / 7 days a week

Spanish: 239-768-7545
Select the option for Spanish support
Hours: Monday - Saturday 11:00AM-8:00PM ET

- Tips to try before you call.

- Software Support Contact Information
Computers - External Drives/Storage     Go to Web Site Visit Web Site for contact information.
Cameras, Camcorders and Digital Imaging Products Send an Email Go to Live Chat Go to Web Site English: 239-768-7547
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET

Spanish: 239-768-7547
Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM ET
Entertainment Robot / AIBO® Send an Email   Go to Web Site 239-768-7697
Pay for Support charges apply
 Hours: Mon-Fri 9:00AM-10:00PM ET
             Saturday 10:00AM-8:00PM ET
             Sunday Closed
Home Audio/Video & Remote Controls Send an Email
 Go to Live Chat Go to Web Site English: 239-768-7547
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET

Spanish: 239-768-7547
Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM ET
Konica Minolta® Cameras and Related Products Send an Email   Go to Web Site 239-768-7670
Hours: Mon-Fri 9:00AM-8:00PM ET
LocationFree® Send an Email   Go to Web Site 239-768-7671
 Hours: Mon-Fri 9:00AM-10:00PM ET
             Saturday 10:00AM-8:00PM ET
             Sunday Closed
Memory Stick® Media and Devices Send an Email Go to Live Chat Go to Web Site 239-768-7545
Micro Vault® Send an Email Go to Live Chat Go to Web Site  239-768-7672
Mobile Phones - Sony Ericsson Send an Email   Go to Web Site  1-866-766-9374
Monitors (Displays) Send an Email Go to Live Chat Go to Web Site  239-768-7675
 Pay for Support charges apply
mylo® Personal Communicator     Go to Web Site  239-768-7677
PlayStation® Send an Email   Go to Web Site  1-800-345-7669
Portable Audio/Video (Headphones, Players, Radios, Recorders) Send an Email Go to Live Chat Go to Web Site 239-768-7547
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET
Reader Digital Book Send an Email Go to Live Chat Go to Web Site 239-768-7678
 Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET
Recordable Media for Consumers (Blu-ray disc™, CD/DVC/DVD, VHS) Send an Email   Go to Web Site  1-800-942-7669
Recordable Data and Pro Media for Professionals Send an Email   Go to Web Site  
RoomLink™ Network Media Receiver Send an Email   Go to Web Site 239-768-7679
Semiconductor Send an Email   Go to Web Site  
Television Send an Email
 Go to Live Chat Go to Web Site English: 239-768-7547
Hours: Mon-Fri 8:00AM-12:00AM (Midnight) / Sat-Sun 9:00AM-8:00PM ET

Spanish: 239-768-7547
Follow the (English) voice path for your product, and then select the option for Spanish support
Hours: Mon-Fri 9:00AM-10:00PM / Sat 10:30AM-7:15PM ET
VAIO® Pocket Music Player Send an Email Go to Live Chat Go to Web Site 239-768-7682
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