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Contact Support
Contact Technical Support
To ensure you receive the best possible support, be sure to use the contact information listed for your product type.
Product Email Live Chat Web Site Telephone
Blu-ray Disc™ Players Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
BRAVIA® Internet Video Link     Go to Web Site Priority Service: 239-768-7684
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Business Solutions     Go to Web Site  
Car & GPS Navigation Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
CLIÉ® Handheld Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7692
Computers - VAIO® Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7669
Toll Free Service: 1-888-476-6972
Hours:
  • English: 24 hours x 7 days a week
  • Español: 8:00am-1:00am ET x 7 days a week
- Tips to try before you call
- Software Support Contact Information
Computers - External Drives & Storage     Go to Web Site Visit web site for contact information
Computers - Monitors Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7675
Cameras, Camcorders and
Digital Imaging Products		 Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Cameras - Konica Minolta® Send an Email   Go to Web Site Priority Service: 239-768-7670
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
DVDirect® Send an Email Go to Live Chat   1-888-750-7669
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
Dash™ Send an Email Go to Live Chat Go to Web Site 1-866-918-2485
Entertainment Robot / AIBO® Send an Email   Go to Web Site Priority Service: 239-768-7697
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Home Audio/Video and
Remote Controls		 Send an Email
 Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
LocationFree® Send an Email   Go to Web Site Priority Service: 239-768-7671
Hours:
  • Mon-Fri 9:00am-10:00pm ET
  • Sat 10:00am-8:00pm ET
  • Sun Closed
Memory Stick® Media & Devices Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7545
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Micro Vault® Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7672
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Mobile Phones - Sony Ericsson Send an Email   Go to Web Site 1-866-766-9374
mylo® Internet Device     Go to Web Site Priority Service: 239-768-7677
PlayStation® Send an Email   Go to Web Site 1-800-345-7669
Portable Electronics Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.

- Connect™ Music Service Web Site
Reader Digital Book Send an Email Go to Live Chat Go to Web Site Priority Service: 239-768-7678
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Recordable Media for Consumers
(Blu-ray disc™, CD/DVD, VHS)		 Send an Email   Go to Web Site 1-800-942-7669
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
Recordable Data and Pro Media
for Professionals		 Send an Email   Go to Web Site  
RoomLink™
Network Media Receiver		 Send an Email   Go to Web Site Priority Service: 239-768-7679
Semiconductor Send an Email   Go to Web Site  
Television Send an Email
 Go to Live Chat Go to Web Site Priority Service: 239-768-7547
Hours:
  • Mon-Fri 8:00am-12:00am (Midnight) ET
  • Sat-Sun 9:00am-8:00pm ET
También proporcionamos asistencia en español.
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If you live or purchased a product outside of the United States, please go to Global Home and then choose your country.