We'll familiarize you with your new VAIO PC, migrate your data, create recovery disks and install software purchases from a Sony Store. Also included are annual tune-ups for each year your PC is under warranty (including years under a Sony extended service plan).
In-Store$99.99
Get personalized service at a Sony Style store.
We'll provide step-by-step answers to your computing questions ranging from your Windows operating system to tips on using common software applications.
In-StoreFind A Store 
30 mins
60 mins
$39.99
$69.99
We'll familiarize you with your new system and perform key setup and configuration tasks. Let us show you how you can get the most out of your VAIO PC.
In-Store$39.99
Get personalized service at a Sony Style store.
On-Site
Initial - $149.99
Receive face-to-face service in your home or office.
We'll handle all the details, including setting up your router (sold separately).Make sure all equipment is available prior to your appointment.
On-Site$149.99Receive face-to-face service in your home or office.
If your new VAIO PC has mobile broadband, we'll activate it and make sure it is working properly.
In-Store$0.00Get personalized service at a Sony Style store.
If you already have a home network, but need help connecting a new PC or device to that network, we'll help you set up to two devices on your network and configure the necessary security settings.
On-SiteInitial - $129.99 Receive face-to-face service in your home or office.
Whether you're looking to upgrade or downgrade your Windows operating system, we'll make sure the transition is an easy one (OS sold separately).
In-Store$99.99
Get personalized service at a Sony Style store.
On-Site
$179.99
Receive face-to-face service in your home or office.
Whether you're looking to boost your speed with extra memory or to add a new external device (sold separately), we'll help you select one that's compatible and install it for you.
In-Store$39.99
Get personalized service at a Sony Style store.
We'll install and configure one software title, make sure it has the latest updates, and set up all the necessary shortcuts for you (software sold separately).
In-Store$29.99
Get personalized service at a Sony Style store.
Unfortunately, software can become corrupt and that's why it's a good idea to have recovery disks made.
In-Store$39.99
Get personalized service at a Sony Style store.
Whether you need help moving your photos, music and home videos to your new PC or backing up your current computer, we're here to help. We'll setup a system that automatically saves your files to an external backup drive (sold separately) and create a plan that regularly backs up all the files most important to you.
In-Store$99.99Get personalized service at a Sony Style store.
On-SiteInitial - $199.99Receive face-to-face service in your home or office.
If you're having difficulty locating important files or your hard drive has failed, we have the tools to help retrieve your data.
In-Store$199.99
Get personalized service at a Sony Style store.
Call us and we'll remotely scan your PC for common issues, find the source of the problem, and then recommend a solution.
Remote
$49.99
A phone and internet connection is all you need.
Call 866-343-7669
Is your system running slowly or freezing up? We'll figure out what the problem is, and if it is a software issue, we'll resolve it. If any viruses or spyware are discovered on your system, these malicious programs will be eradicated from your system.
In-Store$199.99
Get personalized service at a Sony Style store.
If your PC is giving you trouble and you're not sure what the problem is, we'll run a thorough inspection of its software and hardware components and let you know how we can fix it.
In-Store$99.99
Get personalized service at a Sony Style store.
If you have a problem with your hardware, such as your LCD or hard drive, we're the right people to handle it. Most repairs take only 5-7 days from receipt of product. Find out more about our Sony VAIO Repair Service.
In-Store$ Varies
Get personalized service at a Sony Style store.
Let Sony set up your home theatre system. We offer in home consultation, TV & Home Audio and Video Installation. We can transform your living room movie experience with a BRAVIA HDTVs or a Sony Home Theatre System.
Call us at 877.865.SONY (7669) for more information.
Need a repair or to check your status?
Already have an extended service plan?
Need an extended service plan?
Purchase Sony Extended Service Plans online at the Sony Store or call us at 1-866-374-0134 for assistance.
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