While it is normal for a cooling fan to spin faster and produce more noise upon startup, the cooling fan in the below listed VAIO notebooks may exhibit a continuous scraping, whirring, chriping and/or clicking noise while running.
This issue only applies to these VAIO® computer series models:
- VGN-CS1xx, VGN-CS2xx, VGN-CS3xx
As a part of our commitment to quality, for any customer who requires replacement of the cooling fan due to this issue, Sony will provide a free repair for an additional 36 months beyond the standard limited 12 month warranty (48 months total) for fan replacement.
- If you are currently experiencing this issue, Sony strongly recommends that you repair your computer as soon as possible. Please contact us at 1-888-476-6972 to set up a repair service at our Sony repair facility.
We apologize for any inconvenience this issue may cause and are dedicated to constantly improving the quality of our products.
Thank you very much for your understanding.