Affected Models
- KDL-32S5100, KDL-32XBR9
- KDL-40S5100, KDL-40SL150, KDL-40V5100
- KDL-46S5100, KDL-46V5100
- KDL-52S5100, KDL-52V5100
Update Your TV
Sony has designed the BRAVIA® Televisions software update process to be customer friendly. This software update (version ER4.11-E2) provides the following benefits:
- Addresses an issue where the picture brightness changes intensity on some scenes.
Note: After the software update, please set Advanced Contrast Enhancer to LOW or OFF to further minimize this characteristic. - Addresses an issue with occasional intermittent operation when using favorites or HDMI-CEC functions.
- Corrects an issue where the audio may infrequently be lost while connected via an HDMI connection.
- Corrects an issue where there may be audio static when changing analog channels while connected via an RF (coax) connection.
- Corrects an issue where the audio may be muted when resuming after using the timer.
- Corrects an issue where there may be distorted blocks in the picture caused by incorrect encoding in the broadcast signal.
- Corrects an issue where picture files may not show in the USB Photo Viewer after switching to a different input and then back to the USB input.
- Improves menu navigation.
This update program is only intended for the BRAVIA® television models listed above.
Decide How You Want to Get the Update
There are two ways to obtain the software update:
- Download the Update:
If you decide to download the update, you must have a USB storage device, such as a Sony Micro Vault® or something similar, in order to transfer the update from your computer to your TV. Sony is aware that not all USB storage devices are compatible with our TVs. View the list of compatible USB storage devices. - Request the Update be Mailed to You:
Contact our customer support staff at 1-800-222-7669 to see if your TV qualifies for the update. If it does, the update will be mailed to you on a USB storage device, along with instructions on how to perform the update.
