System Software Update

What Does This Do?
Sony has designed the BRAVIA® Televisions software update process to be customer friendly. This software update (version 1.015) provides the following benefits:
  • Increases the maximum number of channel presets for some regional broadcasters.
  • Resolves an issue where the TV may power off immediately when pressing down the POWER ON button during power up (TV turns on and then off immediately)
Applicable Products and Operating Systems (see full list...)
Model:
KDL-32L5000
Operating System:

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

How to Check if You Need the Update

Please follow the steps below to check your television's software version to determine if it needs this software update:

  1. On the TV remote control, press the "Menu" button to open the TV Menu.
  2. On the remote control, use the arrows Arrows to select Setup.
  3. At the Setup menu, use the arrows to highlight Product Support, and then press the ENT button ENT Button on the remote control.
  4. Press the ENT button ENT Button to select Contact Sony.
  5. The software version number will be displayed at the bottom of the Contact Sony screen. If your software version is 1.015 or higher, your TV does not need this update.
Important Notes
  • WARNING!! This update is permanent. After performing this update it is not possible to return to or install a previous version of the system software. By downloading and installing this update, you acknowledge that you understand this update cannot be reversed.
  • If you decide to download the update, a USB storage device, such as a Sony Micro Vault or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If the software update does not automatically begin when you connect the USB storage device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions and the list of compatible USB storage devices.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.
Decide How to Get the Update
There are two ways to obtain the software update:
  1. Download the Update - Click the "Download Now" icon on this page to download the update to your computer and then follow the instructions below to install the update on your TV.

    IMPORTANT: If you decide to download the update, a USB storage device, such as a Sony Micro Vault® or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If the software update does not automatically begin when you connect the USB device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions and the list of compatible USB storage devices.
  2. Request the Update be Mailed to You - Contact our customer support staff at 1-800-222-7669 to see if your TV qualifies for the update . If it does, the update will be mailed to you on a USB storage device, along with instructions on how to perform the update.
Download and Transfer the Update File to Your USB Storage Device
  1. Download the ex2k_mtkmain_package_1015.zip file to a temporary or download directory (please note this directory for reference) on your computer.
  2. Format a compatible USB storage device the FAT32 file system and connect it to your computer.
    Note: View formatting instructions and the list of compatible USB storage devices.
  3. Go to the directory where the file was downloaded and extract the update file from the ex2k_mtkmain_package_1015.zip file.
    • For Microsoft® Windows Vista® or Windows® 7 operating system:
      1. Go to the directory where the file was downloaded and right-click the ex2k_mtkmain_package_1015.zip file, and then click "Extract All.
      2. At the "Extract Compressed (Zipped) Folders" window, click "Extract"
      3. A new folder will be created called "ex2k_mtkmain_package_1015"
    • For Windows XP operating system:
      1. Go to the directory where the file was downloaded and right-click the ex2k_mtkmain_package_1015.zip file, and then click "Extract All.
      2. At the "Extraction Wizard" dialog box, click "Next".
      3. Click "Next".
      4. Click "Finish".
      5. A new folder will be created called "ex2k_mtkmain_package_1015"
  4. Go to your computer desktop (or to the directory to which you extracted the file) and locate the folder icon titled "ex2k_mtkmain_package_1015". This is the folder with the file you unzipped.
  5. Double-click the folder to open it, and right-click on the upgrade.pkg file, and from the menu, click "Send To...", and then click the drive (EX: Removable Disk (E:)) that represents your USB device. The update file will be copied onto your USB device.
  6. Remove the USB device from your computer.
  7. Please continue to the next section.
Updating the Software

Note: The software update takes approximately five minutes to complete. During the update process, the screen on your BRAVIA television will be blank. This is normal. Please do not remove the USB storage device until the update is complete.

CAUTION: DO NOT TURN OFF THE TV OR UNPLUG THE POWER CORD WHILE THE UPDATE IS IN PROGRESS.

  1. Turn the TV off.
  2. Gently pull down the cover over the USB port labeled SERVICE ONLY on the left side of the TV.
  3. Insert the USB storage device into the USB port.
    Note: The USB storage device can only be inserted into the USB port slot one way.

    TV USB Port
  4. Turn your TV on by pressing the POWER button on the Remote Control. No picture will display, but the PIC OFF/TIMER LED on the front panel will begin flashing yellow and the red STANDBY LED will turn on.
    Note: The POWER LED will be off during the update process.

    LED Indicator Lights

    CAUTION: DO NOT REMOVE THE USB DEVICE OR TURN OFF THE TV UNTIL THE UPDATE IS COMPLETE.
  5. After approximately three minutes, the PIC OFF/TIMER LED and the red STANDBY LED on the front panel will turn off.

    Update Complete Screen
  6. Remove the USB device from the TV.
  7. Delete the update files from the USB device, or reformat the USB device.

    The update process is now complete.
File:
Date:
10/21/2011
Version:
1.015
Size:
7.25 MB