USB Firmware Update

What Does This Do?
Some dash™ units manufactured with an early version of software (version 1.0.1111) may require a onetime manual software upgrade. The upgrade is necessary due to additional security requirements put in place for dash. After this initial USB update, all subsequent updates and enhancements will be sent automatically to your dash unit through the network. This manual upgrade should only take about 10 minutes. We apologize for this inconvenience.
Applicable Products and Operating Systems (see full list...)
Model:
HID-C10
Operating System:

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

How to Tell if You Need This Update
  1. Connect the dash device to AC power.
  2. Follow the onscreen set up steps.
    Note: For more information see the article, Getting started with dash.
  3. After connecting to your wireless network, the dash device will check to see if a firmware update is available.
  4. If you see the "Update Not Available" screen below, then your dash needs a manual upgrade. You can do this yourself by following the steps below. You will need a computer, USB storage device, and about 10 minutes to perform the update.
    Update Not Available Screen.
Important Notes
  • This update requires a 128 MB or larger USB storage device.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.
Download the Update File to Your USB Storage Device
  1. Insert your USB storage device into an open USB connector on your computer.
    Note: Most USB storage devices will be compatible with dash, but we can help you check: Check now.
  2. Click the "Download Now" link at the top or bottom of this page and save the update.zip file in the main (root) directory of the USB storage device you just formatted.
    IMPORTANT: Do NOT open or unzip the file.
  3. Remove the USB device from your computer.
  4. Please continue to the next section.
Updating the dash
  1. Remove power from the dash device by unplugging the AC adapter.
  2. Insert the USB storage device into the USB connector on the left side of the dash device.
  3. Press and hold the "MENU/SNOOZE" button (located on the top of the dash device) as you reconnect the AC adapter.
    IMPORTANT: Do NOT release the "MENU/SNOOZE" button.
  4. The Special Options screen appears. After the screen appears continue to hold the "MENU/SNOOZE" button for another 3 seconds, and then release the button.
    Special Options Screen
Dash Controls
  1. Wait about 90 seconds until the "Special Options" screen is displayed, and then, select "Install Updates".
    Special Options Menu.
  2. At the "Update Options" menu, select "Install from USB".
    Update Options Menu.
  3. The update should take about 6 minutes to install. When the update is finished, the "Welcome to Dash" demo video will begin to play. Then, you can remove the USB device. You're done!
    Notes:
    • If you don't get the "Welcome to Dash" demo video, please repeat these steps.
    • If you have questions, please contact Sony Support at 866-918-2485.
Download
update.zip  (82.52 MB)

Download Files

update.zip
Date: 4/25/2011
Version: 1.7.1371
Size: 82.52 MB
Download Now