Contact Product Support

Chat with one of our product support specialists.

Chat Now

Pay for support charges may apply for out of warranty products.


Prefer an answer in writing for your product support question?

Please allow up to 48 hours for a response.


Browse a variety of product discussions by other users. Here are some of the latest posts:

Sony Community  Community Discussions

View More arrow

International Assistance

If you live or purchased your product outside the U.S.:


Phone support is no longer available for these products:

  • CLIÉ® Handheld
  • Computer Monitors
  • Digital Satellite Receiver/Recorder
  • Digital Video/Network Recorder
  • Entertainment Robot/AIBO®
  • Floppy Disk Drive
  • mylo® Internet Device
  • RoomLink
  • Telephones/Answering Machines
  • VAIO Pocket™ Player
  • WebTV Internet Terminal

 Need to contact us about a different product?