Contact Product Support

Use one of the options below to get in touch with our world class support team.

Pay for support charges may apply for out of warranty products.

Chat Now

Start a chat with a
product support representative.

Email

Prefer an answer in writing?
Email your product support question.

Please allow up to 48 hours for a response.

Phone

For product support & customer relations.

Long distance charges may apply.

Hours

  • English: 24 hours a day, 7 days a week
  • Spanish: Monday - Saturday: 7:00 AM to 8:00 PM ET

International Assistance

If you live or purchased your product outside the U.S.:

Product

English

Computers - Accessories
Computers - VAIO® Digital Living & Home

1-239-245-6313

Computers - VAIO® Laptops & Desktops

In Warranty:
Networking: 1-239-245-6312
Hardware: 1-239-245-6310
Software: 1-239-245-6311
Repair: 1-239-245-6314
General Inquiries: 1-239-245-6313


Out of Warranty: 1-239-245-6378

LocationFree®

1-239-768-7671

Wireless LAN

1-239-245-6312

 Need to contact us about a different product?