Pay for support charges may apply for out of warranty products.

Choose a Sony ES Product

Support Option:

Consumer support hotline

1-877-619-7669

Hours: Monday - Friday

7am to 4pm PST

Installer support hotline

1-866-924-7669

Hours: Monday - Friday

7am to 4pm PST

installsupport@am.sony.com

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Start a chat with a
product support representative.

Email

Prefer an answer in writing?
Email your product support question.

Please allow up to 6 hours for a response.

Community

See what others are saying.

Phone

For product support & customer relations.

Long distance charges may apply.

Hours

  • English: 24 hours a day, 7 days a week
  • Spanish: Monday - Saturday: 7:00 AM to 8:00 PM ET

International Assistance

If you live or purchased your product outside the U.S.:

Product

English

Spanish

Cassette Decks
CD/SACD Players & Changers
DAT & MiniDisc Decks
Hi-Fi Receivers
Home Entertainment Server
Home Theater Systems
HomeShare™ Audio
Micro & Mini Shelf Systems
Remote Controls
Speakers/Stands
Turntables
Wireless Audio Systems

A/V Hookup: 1-239-245-6368

Other Support:1-239-245-6366

A/V Hookup: 1-239-245-6369

Other Support:1-239-245-6367

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