Contact Product Support

Pay for support charges may apply for out of warranty products.

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Connect with an agent for product support and customer relations.

Chat Support

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Email Support

Please allow up to 48 hours for a response to your question.

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Phone Support

For product support & customer relations.

Hours of Operation

Monday - Friday

8:00 am - Midnight

Saturday - Sunday

9:00 am - 8:00 pm ET

Long distance charges may apply.


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External HDD
Media - CompactFlash®
Media - Disc Media
Media - Memory Stick®
Media - Micro Vault® Storage
Media - SD Memory Card
Media - Tapes
Media - XQD™ Memory Card
Memory Stick® Devices
Multi-Card Readers


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International Assistance

If you live or purchased your product outside the U.S.: