Contact Product Support

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Pay for support charges may apply for out of warranty products.


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For Disc and Tape Media

Please allow up to 48 hours for a response.


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International Assistance

If you live or purchased your product outside the U.S.:


For product support & customer relations.

Long distance charges may apply.

Hours of Operation

  • Monday - Friday
    • 8:00 am - Midnight
  • Saturday - Sunday
    • 9:00 am - 8:00 pm ET



External HDD
Media - CompactFlash®
Media - Disc Media
Media - Memory Stick®
Media - Micro Vault® Storage
Media - SD Memory Card
Media - Tapes
Media - XQD™ Memory Card
Memory Stick® Devices
Multi-Card Readers


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