CONTACT PRODUCT SUPPORT

Get Help When You Need It

Use one of the options below to get in touch with our world class support team.

Pay for support charges may apply for out of warranty products.

Chat Now

Start a chat with a
product support representative.

Email

Prefer an answer in writing?
Email your product support question.

Please allow up to 48 hours for a response.

Community

See what others are saying.

Phone

For product support & customer relations.

Long distance charges may apply.

Hours

  • Monday - Friday: 8:00 AM to 12:00 AM ET (Midnight)
  • Saturday - Sunday: 9:00 AM to 8:00 PM ET

International Assistance

If you live or purchased your product outside the U.S.:

Product

English

Spanish

dash™
Walkman® MP3 Player
Walkman® Video MP3 Player

1-239-245-6374

1-239-245-6365

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