Contact Product Support

Use one of the options below to get in touch with our world class support team.

Pay for support charges may apply for out of warranty products.

Chat Now

Start a chat with a
product support representative.


Prefer an answer in writing?

Please allow up to 48 hours for a response.


For product support & customer relations.

Long distance charges may apply.


  • Monday - Friday: 8:00 AM to 12:00 AM ET (Midnight)
  • Saturday - Sunday: 9:00 AM to 8:00 PM ET

International Assistance

If you live or purchased your product outside the U.S.:



External HDD
Media - CompactFlash®
Media - Disc Media
Media - Memory Stick®
Media - Micro Vault® Storage
Media - SD Memory Card
Media - Tapes
Media - XQD™ Memory Card
Memory Stick® Devices
Multi-Card Readers


 Need to contact us about a different product?