Contact Product Support

Use one of the options below to get in touch with our world class support team.

Pay for support charges may apply for out of warranty products.

Chat Now

Start a chat with a
product support representative.


Prefer an answer in writing?
Email your product support question.

Please allow up to 48 hours for a response.


For product support & customer relations.

Long distance charges may apply.


  • Monday - Friday: 8:00 AM to 12:00 AM ET (Midnight)
  • Saturday - Sunday: 9:00 AM to 8:00 PM ET

International Assistance

If you live or purchased your product outside the U.S.:



Blu-ray Disc™ Players
Blu-ray Disc™ Home Theater Systems
DVD & VHS/VCR Players & Recorders

A/V Hookup: 1-239-245-6368

Other Support: 1-239-245-6352

 Need to contact us about a different product?