Contact Product Support

Chat with one of our product support specialists.

Chat Now

Pay for support charges may apply for out of warranty products.


Prefer an answer in writing for your product support question?

Please allow up to 48 hours for a response.


Browse a variety of product discussions by other users. Here are some of the latest posts:

View More arrow

International Assistance

If you live or purchased your product outside the U.S.:


For product support & customer relations.

Long distance charges may apply.

Hours of Operation

  • Monday - Friday
    • 8:00 am - Midnight
  • Saturday - Sunday
    • 9:00 am - 8:00 pm ET


Phone Number

Blu-ray Disc™ Players
Blu-ray Disc™ Home Theater Systems
DVD & VHS/VCR Players & Recorders

A/V Hookup: 1-239-245-6368

Other Support: 1-239-245-6352

 Need to contact us about a different product?