Contact Product Support

Get Help When You Need It

Contact Product Support

Use one of the options below to get in touch with our world class support team.

Pay for support charges may apply for out of warranty products.

Chat Now

Start a chat with a
product support representative.


Prefer an answer in writing?
Email your technical support question.

Please allow up to 48 hours for a response.


Phone support is no longer available for these products:

  • CLIÉ® Handheld
  • Computer Monitors
  • Digital Satellite Receiver/Recorder
  • Digital Video/Network Recorder
  • Entertainment Robot/AIBO®
  • Floppy Disk Drive
  • mylo® Internet Device
  • RoomLink
  • Telephones/Answering Machines
  • VAIO Pocket™ Player
  • WebTV Internet Terminal

 Need to contact us about a different product?

International Assistance

If you live or purchased your product outside the U.S.: