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This site provides support information for VAIO PCs manufactured and sold by Sony Corporation (look for the Sony logo).
Assistance for VAIO PCs manufactured and sold by the VAIO Corporation is available on their web site at:

Model-Specific Support
Upgrade Your Operating System
Internet and Network Connections
Startup, Operating System, Blue/Black Screen Errors
Keyboard and Touchpad
Touch Screen & LCD Screen
Support Alerts