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CLIÉ® Handheld Support

Settings & Programming

  • How to clear and delete all information from the built-in hard drive.
  • How to force a daily call to update program and service information.
  • How to restart the Digital Network Recorder (DNR).

Error Messages

  • Error: "FAILED - SERVICE NOT ANSWERING" occurs when trying to make the daily phone call to the TiVo® service.
  • The "WELCOME, POWERING UP" message will not go away.
  • Error: "FAILED DOWNLOADING MESSAGES."
  • The modem is not connecting or receiving a "SERVICE UNAVAILABLE" message.

Connectivity

  • Telephone calls cannot be made or received when connected to the phone line.
  • Is the Digital Network Recorder (DNR) compatible with DSL or digital telephone lines?
  • Why is a telephone line connection required?

Picture & Playback

  • The picture has green or fuzzy lines.
  • The picture shows double images or ghosting.
  • The picture shows in black and white.
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