DSC-R1 Firmware Update

Posted: 11/30/2005

Thank you for your support and patronage of Sony products.

Sony today announced a firmware update for certain initial production DSC-R1 Cyber-shot® digital cameras. The update corrects the symptom described below:

  • A minute and irregular dot (or dots) of color or brightness in a recorded image. This symptom results from an incorrect image processing firmware setting, which is easily corrected by a firmware update.

Sony is offering this firmware update to owners of DSC-R1 Cyber-shot digital still cameras bearing a serial number in the ranges set forth below:

United States Serial Number Ranges

  • 3,500,001 through 3,501,390
  • 3,501,531 through 3,501,650
  • 3,501,791 through 3,501,840
  • Canada Serial Number Range

  • 4,400,001 through 4,400,700
  • NOTE: The serial number is located on the bottom of the camera.

    Only units within the above noted serial number ranges will benefit from this update.

    If you have an affected camera, please download the DSC-R1 Firmware Update from the Sony Support site.

    Units purchased in the United States or Canada with serial numbers other than those listed above already incorporate the new firmware and do not need this update.

    If you have any questions related to this issue, or difficulty downloading the firmware, please contact the Sony Customer Experience Center at 1-800-222-7669.