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Compatibility issue with Nero® Burning ROM Software and the PCGA-DSM5 Docking Station
Posted: 12/15/2003

There is a known compatibility issue with Nero® Burning ROM Versions 5.5.7.2, and 5.5.8.2 and the PCG-R505xx series docking station model PCGA-DSM5. Use of Nero® Burning ROM software can cause damage to the firmware of the PCGA-DSM5 docking station.

Sony and Ahead Software are investigating this issue.

If Nero® Burning ROM has been installed and hangs (freezes) during the "SCSI/IDE" search, and the optical drive is still visible in "My Computer" after a restart, please uninstall Nero® Burning ROM to prevent damage to the docking station.

If Nero® Burning ROM has been installed and the optical drive is no longer visible in "My Computer" after restarting the computer, please contact the Sony Customer Experience Center at 1-888-4SONYPC (1-888-476-7972) to arrange for repair of the docking station.