CONTACT TECHNICAL SUPPORT

Get Help When You Need It

Please use the contact information listed for your product type.

Pay for support charges may apply for out of warranty products.

Chat Online

Prefer to chat? Start a chat with a technical support representative.
Note: Chat support is only available in English.

For French support call - 1-877-899-SONY (1-877-899-7669)

Email Support

Prefer an answer in writing? Email your technical support question.

Phone

 
Consumer Electronics
Customer Information Service Centre (CIC)
1-877-899-SONY (1-877-899-7669)

Hours:

Monday - Friday
  • 9:00 AM to 7:00 PM (5:00 PM Quebec) ET
  • 9:00 AM to 5:00 PM PST
Saturday
  • 9:00 AM to 5:00 PM ET
Closed Sunday and National Holidays
VAIO® Computers
1-888-4SONYPC (1-888-476-6972)
(From outside Canada): 1-239-768-7676

Hours:

  • 24 hours day / 7 days a week

International Assistance

If you live or purchased a product outside of Canada, please go to Global Home.