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Extended Service Plans

The quality you deserve comes from repairs performed by Sony authorized technicians, using Sony authorized parts. Sony products come standard with either a 90 day or 1 year limited warranty, check your product's warranty card for details. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection purchased.

Setup Product Repair
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Extended Service Plan purchased from Sony

Call toll free 1-855-766-9777

Puchased somewhere else?

Contact the retailer where the plan was purchased for help.

Coverage, Terms and Conditions
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What is covered under Protections PLUS:
+ Extended Service Plan Coverage (ESP)*
  • Coverage Term - Up to 5 years*
  • 24/7 Phone Support
  • Sony Authorized Technitians
  • Functional Parts & Labor
  • Surge Protection
+ Extended Service Plan + Accidental Damage (ADH)*
  • Coverage Term - Up to 4 years*
  • 24/7 Phone Support
  • Sony Authorized Technitians
  • Functional Parts & Labor
  • Surge Protection
  • Accidental Drops
  • Water Damage
Terms and conditions for plans purchased from Sony:

* Coverage begins on date of product purchase or date of product shipment (if purchased online) and runs concurrently with manufacturer's limited warranty. Plan excludes repairs covered under the manufacturer's warranty. Plan lengths vary depending on Plan chosen. If a covered product is un-repairable and it is replaced, plan is fulfilled in its entirety. Coverage limited to purchase price (excluding sales tax) of covered product.

** Most Sony products are covered for 90 days to 1 year, but some limited/special products have coverage beyond 1 year. Limited warranty and phone support varies by product. Please see product specific warranty for further details.