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Contact Product Support

Pay for support charges may apply for out of warranty products.

Contact Us

Connect with an agent for product support and customer relations.

IMPORTANT: Support via Chat and Email are no longer available for VAIO products.

Chat Support

Chat online with one of our product support specialists

Chat Now

Note: Chat support is only available in English.

Email Support

Please allow up to 48 hours for a response to your question.

Email Your Question


Phone Support

For product support & customer relations.

Hours of Operation

Consumer Electronics

Monday-Friday: 8:30 AM to 9:00 PM (5:30 PM Quebec) ET

Closed: Saturday, Sunday and National Holidays

VAIO® Computers

24 hours a day / 7 days a week

Support Type

Phone Number

Consumer Electronics

1-877-899-SONY (1-877-899-7669)

VAIO Computers

1-888-4SONYPC (1-888-476-6972)

French Support

1-877-899-SONY (1-877-899-7669)

Popular Solutions


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International Assistance

If you live or purchased your product outside of Canada: