Canada | (English) Contact Us

CONTACT PRODUCT SUPPORT

Get Help When You Need It

Please use the contact information listed for your product type.

Pay for support charges may apply for out of warranty products.

Chat Online

Prefer to chat? Start a chat with a product support representative.

Note: Chat support is only available in English.

For French support call - 1-877-899-SONY (1-877-899-7669)

Email Support

Prefer an answer in writing? Email your product support question.

Phone

Consumer Electronics

Customer Information Service Centre (CIC)
1-877-899-SONY (1-877-899-7669)

Hours:

Monday - Thursday

8:30 AM to 8:00 PM (5:30 PM Quebec) ET
8:30 AM to 6:00 PM PST

Friday

8:30 AM to 6:00 PM (5:30 PM Quebec) ET
8:30 AM to 4:00 PM PST

Closed Saturday, Sunday and National Holidays

VAIO® Computers

1-888-4SONYPC (1-888-476-6972)
(From outside Canada): 1-239-768-7676

Hours:

24 hours day / 7 days a week

International Assistance

If you live or purchased a product outside of Canada, please go to Global Home.