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Contact Product Support

Get Help When You Need It

Contact Product Support

Pay for support charges may apply for out of warranty products.

Contact Us

Premium Support for Computer Products


Support for VAIO® PC products is now handled by our third party partner, Sutherland Global Services.


Get Help Online


Visit the Premium Support for Sony's VAIO PCs web site to learn about offered premium support packages, or chat with an online representative.

Learn More

Contact by Phone


Hours of Operation

Monday - Friday

8:00 am - Midnight

Saturday - Sunday

9:00 am - 8:00 pm ET


Product

Phone Number

Computers - Accessories
Computers - VAIO® Digital Living & Home
Computers - VAIO® Laptops & Desktops
Wireless LAN

1-888-476-6972

Support for Other Products

Connect with an agent for product support and customer relations.


Chat Support

Chat online with one of our product support specialists

Chat Now

Note: Chat support is only available in English.

Email Support

Please allow up to 48 hours for a response to your question.

Email Your Question

 

Sony PlayStation

For inquiries or support, click here


Phone Support

For product support & customer relations.


Hours of Operation


Consumer Electronics

Monday-Friday: 8:30 AM to 9:00 PM (5:30 PM Quebec) ET

Closed: Saturday, Sunday and National Holidays


Support Type

Phone Number

Consumer Electronics

1-877-899-SONY (1-877-899-7669)

French Support

1-877-899-SONY (1-877-899-7669)



Popular Solutions

Community

Browse a variety of product discussions by other users. Here are some of the latest posts:


VAIO

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Televisions

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International Assistance

If you live or purchased your product outside of Canada: