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Contact Product Support

Get Help When You Need It

Chat Online
  • Prefer to chat? Start a chat with a product support representative.
  • Note: Chat support is only available in English.
  • For French support call: 1-877-899-SONY (1-877-899-7669)
Email Support
  • Prefer an answer in writing? Email your product support question.
Phone
  • Consumer Electronics
    • Customer Experience Center (CEC)
      1-877-899-SONY (1-877-899-7669)
      • Monday - Friday 8:30 AM to 9:00 PM (5:30 PM Quebec) ET
      • Closed Saturday, Sunday and National Holidays
  • VAIO® Computers
    • 1-888-4SONYPC (1-888-476-6972)
      (From outside Canada): 1-239-768-7676
      • 24 hours day / 7 days a week
International Assistance
  • If you live or purchased a product outside of Canada, please go to Global Home.