Parts & Accessories
Where do I find my model number?
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Computer - Accessories
Computer - Monitors
Computer - Sony VAIO® Desktops
Computer - Sony VAIO® Digital Living & Home
Computer - Sony VAIO® Laptop
Computer - Wireless LAN
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Upgrade Your Operating System
Information about the Microsoft Windows 10 Free Upgrade Offer
Windows® 8 Upgrade & Windows 8.1 Update
Windows® 7 Upgrade
What is DLNA® technology?
DLNA® Setup & FAQ.
How to set up a DLNA server.
Internet and Network Connections
Troubleshoot a Wireless LAN connection issue.
Troubleshoot Wi-Fi® dropout and connection issues.
How to use the VAIO Easy Connect to establish a new wireless network connection or troubleshoot an existing connection.
PC Startup, Operating System, Blue/Black Screen Errors
Computer will not boot or startup.
Error: 'Operating system not found' or 'missing operating system'
Troubleshoot blue screen Stop Error messages.
An error code appears during a system recovery.
Computer boots to a blank screen, freezes or stops at a blue or black screen, or randomly restarts.
Keyboard and Touchpad
The function or hot keys are not working after upgrading the operating system.
Notebook keyboard is not working properly.
The wireless keyboard is not responding properly.
Touchpad is not working properly.
Touch Screen & LCD Screen
How to calibrate the touch screen display.
The touch screen display responds slowly, erratically, or does not respond at all.
Notebook LCD screen has lines, blotches, bleeding, cracks, moisture or color distortion.
End of support notification for products using the Windows XP operating system
NVIDIA® Driver - Security Vulnerability
Security Update Program for VAIO® Personal Computers
Important Safety Notification for the Sony VAIO® F11 and CW2 Series
Sony® AC Power Adapter Replacement Program
Seagate® Hard Disk Drive Quality Issue
Important Notification for the Sony VAIO® TZ Series
Windows 10 Compatibility Information
Legal Terms & Conditions