Customer Relations

Sony believes that communication regarding such concerns is best conducted through personal interaction with our dedicated customer service teams.

Division
Contact Information

Consumer Electronics

Customer Information Service Center (CIC)

1-877-899-SONY (1-877-899-7669)

Hours:

  • Mon-Fri 9:00am-7:00pm (5:00pm Quebec) ET
  • Mon-Fri 9:00am-5:00pm PT
  • Sat 9:00am-5:00pm ET
  • Closed Sunday and National Holidays

PlayStation® Devices & PSP®

1-800-345-SONY (1-800-345-7669)

Hours:

  • Mon-Sat 6:00am-8:00pm PT
  • Sun 7:00am-6:30pm PT

VAIO® Computers

1-888-4SONYPC (1-888-476-6972)

1-239-768-7676 International Number (outside Canada)